Charter School of Educational Excellence, Yonkers, New York
 
School Policies - Reporting a Concern

If a parent has a concern and/or complaint below please find the appropriate protocols established to address these matters.   All matters of concern must be first addressed at the building level with the Principal.

Concern/Complaint Process:

  • Request a meeting to discuss any concerns first with the Parent Coordinator.  If necessary a formal Complaint Form will be completed and forwarded to the Principal for review and follow up.
  • Principal reviews complaint/concern and contacts the parents within 48 hours. Serious concerns are prioritized and responded to sooner.
  • If the matter is not resolved to the satisfaction of the parent on the school level, a parent can contact CSEE's Regiona Director at Victory Education Partners at 212-786-7900.
  • If a parent is not satisfied with the response from Victory Education Partners, a parent can bring their concern/s to the CSEE Board of Trustees by addressing a letter to Victory Education Partners.
  • In efforts for building administrators to respond to any concerns, it is important that parents follow the appropriate protocolto address school-related matters. 
Charter School of Educational Excellence, Yonkers, New York

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What's Happening this Month

June 25, 2015
½ Day Dismissal for Students—Last Day for students—Report Card Distribution

June 26, 2015
Last Day for Faculty/Staff